OVERVIEW

By using kolane.com and any related subdomains, services, and other sites and tools linked to kolane.com (collectively, the “Site”), you agree to these Terms and Conditions for the Site. As used in these Terms and Conditions, “Kolane,” “us,” or “we” refer to Kolane, LLC and its subsidiaries or affiliates. By visiting our Site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms and Conditions (“Terms and Conditions”), including those additional Terms and Conditions and policies referenced herein and/or available by hyperlink. These Terms and Conditions apply to all users of the Site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.

THESE TERMS AND CONDITIONS INCLUDE LIMITATIONS OF LIABILITY, CHOICE OF FORUM FOR DISPUTES, AND OTHER PROVISIONS THAT MAY LIMIT YOUR RIGHTS. BY USING OUR SITE, YOU ALSO REPRESENT THAT YOU ARE AT LEAST THE AGE OF MAJORITY IN YOUR STATE OR PROVINCE OF RESIDENCE. This website is not intended for anyone under the age of 13. You must be 18 years old or the age of majority in your jurisdiction of residence to make a purchase on our Site.

These Terms and Conditions apply to your use of the Site and any purchase you make from our Site. We reserve the right to change or modify any of these Terms and Conditions at any time, and in our sole discretion. Any change or modification will be effective immediately when we post the revised Terms and Conditions to our Site. Your continued use of our Site following our posting of a revised Terms and Conditions means that you agree and accept our revised Terms and Conditions. We therefore recommend that you frequently review these Terms and Conditions and any other applicable policies on our Site, such as our Privacy Policy, to understand the terms and conditions that apply to your use of our Site. If you do not agree to these Terms and Conditions or any revised version of these Terms and Conditions, your only option is to stop using our Site. Any new features or tools which are added to our Site shall also be subject to these Terms and Conditions or any updated version of them as the case may be.

Our store is hosted on Shopify Inc. They provide us with an online e-commerce platform that allows us to sell our products and services to you.

PRODUCTS ON OUR SITE

Certain products may be available exclusively online through our Site and/or may be unique, one-of-a-kind items. These products may have limited quantities and are sold "as is." We have made every effort to display the colors and images of our products as accurately as possible on our Site. However, we cannot guarantee that your computer monitor's display of any color will be accurate.

We reserve the right, but are not obligated, to limit the sales of our products to any person, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis at our sole discretion. We also reserve the right to limit the quantities of any products that we offer or sell through our Site.

Prices for our products are subject to change at our sole discretion without notice and without liability to you or any third party. All descriptions of products or product pricing are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time. Any offer for any product made on our Site is void where prohibited.

We do not warrant that the quality of any products or other material purchased or obtained by you will meet your expectations, or that any errors or omissions in the products will be corrected.

We also reserve the right to refuse to exchange products or refund the purchase price if any products returned to us by you do not meet our return policy requirements as set forth in our Terms of Sale available at the above link.

OUR SITE'S CONTENT

The content and materials on our Site, including but not limited to our trademarks, logos, designs, text, graphics, pictures, selection, coordination, "look and feel," information, data, software, and other files, along with their arrangement (collectively, the "Site Content"), are owned by us or, where applicable, our licensors or service providers. These materials are protected by copyright, trademark, trade dress, unfair competition, and/or patent laws in the United States and other jurisdictions.

ACCURACY OF INFORMATION PROVIDED BY YOU

You represent and warrant that any information that you provide in connection with your use of the Site is true, accurate, and complete, and that you will maintain and update such information as necessary to maintain its accuracy. You acknowledge that if any information you provide is false, inaccurate, obsolete, or incomplete, we may terminate your use of the Site.

ACCOUNT, PASSWORD, AND SECURITY

To access certain services or areas of our Site, you may need to register an account. During registration, we may refuse to grant you a username or email address that is already in use, impersonates someone else, belongs to another person, personally identifies you, violates any intellectual property or other rights, is offensive, or for any other reason at our sole discretion.

Your username and password are for personal use only. You are responsible for keeping your password and account information confidential and are fully accountable for all activities that occur under your account. You agree to (a) notify us immediately of any unauthorized use of your password or account or any other security breach, and (b) ensure you log out from your account at the end of each session. You also agree not to use another person’s password on the Site. We are not liable for any loss or damage arising from your failure to comply with these responsibilities. We reserve the right to refuse service and/or terminate accounts without prior notice if you violate these Terms and Conditions or if we determine, at our sole discretion, that it is in our best interest to do so.

You consent to receive communications from us electronically, subject to local privacy and anti-spam laws, and agree that all agreements, notices, disclosures, and other communications we provide to you electronically satisfy any legal requirement that such communications be in writing.

TERMINATION

Kolane reserves the right to terminate your account or your use of the Site without notice and at its sole discretion if you violate any of these Terms and Conditions. Upon termination, your right to use the Site will immediately cease. You agree that any termination of your access to or use of the Site may occur without prior notice and that Kolane may immediately deactivate or delete your account, password, and all related information and files associated with it, and/or bar any further access to such information or files. Kolane shall not be liable to you or any third party for any termination of your access to the Site or to any information or files, and we shall not be required to make such information or files available to you after any such termination. Upon termination, all provisions of these Terms and Conditions, including all representations, warranties, limitations of liabilities, and indemnities, shall survive such termination.

TRANSACTIONS

Kolane offers products for purchase through its Site and may utilize third-party suppliers and service providers to enable e-commerce functionality. If you wish to purchase any product through the Site, you may be asked to provide certain information relevant to your transaction, including your credit card number, expiration date, billing address, and shipping information. You represent and warrant that you have the legal right to use any credit card(s) utilized in connection with any transaction. By submitting such information, you grant Kolane the right to provide this information to third parties to facilitate the completion of transactions initiated by you or on your behalf. Verification of information may be required before acknowledging or completing any transaction through the Site. Descriptions and images of, and references to, third-party products or services available on the Site do not imply Kolane's endorsement of such third-party products or services. All descriptions, images, references, features, content, specifications, products, and prices of products and services described or depicted on the Site are subject to change at any time without notice. Certain weights, measures, and similar descriptions are approximate and provided for convenience purposes only. The inclusion of any products or services on the Site at a particular time does not imply or warrant that these products or services will be available at any time. Kolane reserves the right, with or without prior notice, to limit the available quantity of or discontinue any product or service; to impose conditions on the honoring of any coupon, promotional code, or other similar promotions; to bar any user from making any or all transactions; and/or to refuse to provide any user with any product or service. You agree to pay all charges that may be incurred by you or on your behalf through the Site, at the prices in effect when such charges are incurred, including, without limitation, all shipping and handling charges. You are also responsible for any taxes applicable to your transactions. Nothing on the Site constitutes a binding offer to sell products described on the Site or to make such products available in your area. Kolane reserves the right at any time after receipt of your order to accept or decline your order, or any portion thereof, at its sole discretion, even after the receipt of an order confirmation or after your credit card has been charged. The prices displayed on the Site are quoted in U.S. dollars and must be paid in U.S. dollars. In the event a product is listed at an incorrect price, Kolane has the right to refuse or cancel orders placed for the product listed at the incorrect price, regardless of whether the order has been confirmed or your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, Kolane will issue a credit to your credit card account.

AVAILABILITY, ERRORS, AND INACCURACIES

Many of our featured items are offered in limited quantities, and due to their limited availability, stock cannot be replenished. This means that once an item is sold out, it may be permanently unavailable and not reappear on the Site. When an item featured on the Site is no longer in stock, we make reasonable efforts to remove it from the Site promptly. If you have any questions regarding the availability of a particular item or its price, please contact us at customerservice@kolane.com. Kolane's acknowledgment of an order means that your order request has been received; it does not guarantee that your order has been accepted or shipped, or that the price or availability of an item has been confirmed. If you believe a product offered by Kolane is not as described, your sole remedy is to return it to us in unused condition for a refund, subject to our return policies in effect at the time. Despite our best efforts, a small number of items on the Site may be mispriced, described inaccurately, or unavailable, and we may experience delays in updating information throughout the Site and in our advertising on other sites. As a result, we cannot and do not guarantee the accuracy or completeness of the information, including prices, product images, specifications, availability, and services. Kolane reserves the right to change or update information and to correct errors, inaccuracies, or omissions at any time, including after an order has been submitted, without prior notice. We apologize for any inconvenience.

SALES, SHIPPING, AND RETURNS

Kolane may accept certain credit card payments for the purchase of goods on the Site. There is no surcharge for using your credit card to make purchases. Please ensure you provide your exact billing address and telephone number (i.e., the address and phone number your credit card bank has on file for you). Incorrect information will cause a delay in processing your order or may result in order cancellation. Your credit card will be billed upon checkout. For multiple product orders, we will attempt to ship all products in the order simultaneously. Products unavailable at the time of shipping will be shipped as they become available unless you inform us otherwise. You will only be charged for products included in a given shipment, plus any applicable shipping charges. Shipping charges will be applied at the rate quoted to you on your purchase receipt. The entirety of this shipping charge may be applied to the first product(s) shipped on a multiple shipment order. Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of Kolane's offer to sell. Kolane reserves the right at any time after receipt of your order to accept or decline your order for any reason or to supply less than the quantity you ordered of any item. Kolane will automatically charge any applicable sales taxes for transactions carried out through the Site, for which the purchaser shall be solely responsible.

PERSONAL INFORMATION

Your submission of personal information through our store is governed by our Privacy Policy. To view our Privacy Policy, please visit our website.

USER SUBMISSION

If you submit anything to us through our Site, you acknowledge and agree that any such materials, including but not limited to, questions, comments, feedback, suggestions, ideas, plans, notes, drawings, original or creative materials or other information (“User Submissions”), regarding our Site, us, or our products or services that are provided by you are non-confidential and non-proprietary and shall become our sole property. We will own all exclusive rights, including all intellectual property rights, and will be entitled to the unrestricted use and dissemination of these User Submissions for any purpose, commercial or otherwise, without acknowledgment or compensation to you. You therefore grant to us and our affiliates, business partners, service partners, and sub-licensees an unrestricted, worldwide, royalty-free, non-exclusive license and right to use the User Submissions and the name that you submit in connection with such User Submissions. You represent and warrant that: (1) you own and control all of the rights to the User Submissions that you submit, or that you otherwise have the right to submit such User Submissions to our Site; (2) the User Submissions are accurate and not misleading; and (3) our use or posting of the User Submissions you supply will not violate any rights of or cause injury to any person or entity.

PROHIBITED USES

In addition to other prohibitions as set forth in the Terms and Conditions, you are prohibited from using the Site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

WARRANTY DISCLAIMER

OUR SITE, ITS CONTENT AND ANY PRODUCTS, SERVICES, OR OTHER ITEMS PURCHASED OR OBTAINED THROUGH OUR SITE ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. YOUR USE OF OUR SITE, ITS CONTENT AND ANY PRODUCTS, SERVICES, OR OTHER ITEMS OBTAINED THROUGH OUR SITE IS AT YOUR OWN RISK. WE DISCLAIM ALL WARRANTIES, WHETHER EXPRESS IMPLIED, OR STATUTORY, INCLUDING, WITHOUT LIMITATION, ANY WARRANTIES OF TITLE, NONINFRINGEMENT OF THIRD-PARTY RIGHTS, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, AND QUIET ENJOYMENT. INFORMATION AT OUR SITE MAY NOT BE CURRENT AT THE MOMENT YOU VISIT OUR SITE AND MAY CONTAIN ERRORS OR OMISSIONS. NEITHER WE NOR ANY PERSON ASSOCIATED WITH US MAKES ANY WARRANTY OR REPRESENTATION WITH RESPECT TO THE COMPLETENESS, SECURITY, RELIABILITY, QUALITY, ACCURACY OR AVAILABILITY OF OUR SITE OR ITS CONTENT. WITHOUT LIMITING THE FOREGOING, NEITHER WE NOR ANYONE ASSOCIATED WITH US REPRESENTS OR WARRANTS THAT OUR SITE, ITS CONTENT OR ANY PRODUCTS, SERVICES, OR OTHER ITEMS OBTAINED THROUGH OUR SITE WILL BE ACCURATE, RELIABLE, ERROR-FREE OR UNINTERRUPTED, THAT DEFECTS WILL BE CORRECTED, THAT OUR SITE OR THE SERVER(S) THAT MAKES IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS OR THAT OUR SITE OR ANY SERVICES OR ITEMS OBTAINED THROUGH OUR SITE WILL OTHERWISE MEET YOUR NEEDS OR EXPECTATIONS.

ANY MATERIAL DOWNLOADED OR OTHERWISE OBTAINED THROUGH THE USE OF OUR SITE OR OUR SERVICES IS ACCESSED AT YOUR OWN DISCRETION AND RISK, AND YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM OR LOSS OF DATA THAT RESULTS FROM THE DOWNLOAD OF ANY SUCH MATERIAL.

NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM US OR THROUGH OR FROM THE SITE SHALL CREATE ANY WARRANTY NOT EXPRESSLY STATED IN THIS AGREEMENT.

LIMITATION OF LIABILITY

IN NO EVENT WILL WE, OUR AFFILIATES OR THEIR RESPECTIVE LICENSORS, SERVICE PROVIDERS, EMPLOYEES, AGENTS, OFFICERS OR DIRECTORS BE LIABLE FOR DAMAGES OF ANY KIND, UNDER ANY LEGAL THEORY, ARISING OUT OF OR IN CONNECTION WITH YOUR USE, OR INABILITY TO USE, OUR SITE, ANY SITES LINKED TO IT, ANY CONTENT ON OUR SITE OR SUCH OTHER WEBSITES OR ANY PRODUCTS, SERVICES, OR OTHER ITEMS OBTAINED THROUGH OUR SITE OR SUCH OTHER WEBSITES, INCLUDING ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, EXEMPLARY, CONSEQUENTIAL OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO, PERSONAL INJURY, PAIN AND SUFFERING, EMOTIONAL DISTRESS, LOSS OF REVENUE, LOSS OF PROFITS, LOSS OF BUSINESS OR ANTICIPATED SAVINGS, LOSS OF USE, LOSS OF GOODWILL, LOSS OF DATA, AND WHETHER CAUSED BY TORT (INCLUDING NEGLIGENCE), BREACH OF CONTRACT OR OTHERWISE, EVEN IF FORESEEABLE AND WHETHER OR NOT COMPANY WAS ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, ON ANY THEORY OF LIABILITY. AND TO THE EXTENT THAT WE ARE FOUND LIABLE AS TO ANY CLAIM NOT LIMITED BY THE FOREGOING OR WAIVED BY YOU UNDER THESE TERMS AND CONDITIONS, OUR TOTAL LIABILITY FOR ANY AND ALL SUCH CLAIMS SHALL BE LIMITED TO FIFTY DOLLARS ($50) IN THE AGGREGATE.

WE WILL NOT BE LIABLE FOR ANY LOSS OR DAMAGE CAUSED BY A DISTRIBUTED DENIAL-OF-SERVICE ATTACK, VIRUSES OR OTHER TECHNOLOGICALLY HARMFUL MATERIAL THAT MAY INFECT YOUR COMPUTER EQUIPMENT, COMPUTER PROGRAMS, DATA OR OTHER PROPRIETARY MATERIAL DUE TO YOUR USE OF OUR SITE OR ANY SERVICES OR ITEMS OBTAINED THROUGH OUR SITE OR TO YOUR DOWNLOADING OF ANY MATERIAL POSTED ON IT, OR ON ANY WEBSITE LINKED TO IT.

INDEMNIFICATION

You agree to defend, indemnify and hold us, and our independent contractors, service providers, affiliates, business partners, and consultants, and their respective directors, employees, and agents, from and against any claims, damages, costs, liabilities, and expenses (including, but not limited to, reasonable attorneys’ fees) arising out of or related to any User Submissions or User Generated Content you post, store or otherwise transmit on or through our Site or your use of or inability to use our Site, including without limitation any actual or threatened suit, demand or claim made against us, or any of the above-named foregoing parties, arising out of or relating to the Site Content, your conduct, your violation of these Terms and Conditions or your violation of the rights of any third party.

SEVERABILITY

In the event that any provision of these Terms and Conditions is determined to be unlawful, void, or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms and Conditions. Such determination shall not affect the validity and enforceability of any other remaining provisions.

TERMINATION

Notwithstanding anything contained in these Terms and Conditions, we reserve the right, without notice to you and in our sole discretion, to terminate your license to use or access our Site, to block or prevent your future access to and use of our Site, or refuse to sell you any products or services through our Site.

ENTIRE AGREEMENT

Our failure to exercise or enforce any right or provision of these Terms and Conditions shall not constitute a waiver of such right or provision. These Terms and Conditions, along with any policies or operating rules posted by us on this Site or in relation to the Service, constitute the entire agreement and understanding between you and us, governing your use of the Service. This agreement supersedes any prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms and Conditions).

Any ambiguities in the interpretation of these Terms and Conditions shall not be construed against the drafting party.

GOVERNING LAW

These Terms and Conditions and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Kolane, LLC, 1 Alhambra Plaza Coral Gables, FL 33134.

CHANGES TO THESE TERMS AND CONDITIONS

You agree that we may modify these Terms and Conditions and any other policies on our Site at any time and that posting the modified Terms and Conditions or policies on our Site will constitute sufficient notice to you of such modification. Your continued use of our Site following our posting of such modified Terms and Conditions or policies will constitute your agreement to such modified Terms and Conditions or policies.

CONTACT INFORMATION

Questions about the Terms and Conditions should be sent to us at customerservice@kolane.com.

OVERVIEW

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from kolane.com (the “Site”).

PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”.

We collect Device Information using the following technologies:
- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.

Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this information as “Order Information”.

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

HOW DO WE USE YOUR PERSONAL INFORMATION?

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
- Communicate with you;
- Screen our orders for potential risk or fraud; and
- When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

SHARING YOUR PERSONAL INFORMATION 

We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Shopify to power our online store--you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy. We also use Google Analytics to help us understand how our customers use the Site -- you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/.

You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful requests for information we receive, or to otherwise protect our rights.

BEHAVIORAL ADVERTISING

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at: http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by using the links below:
- Facebook: https://www.facebook.com/settings/?tab=ads
- Google: https://www.google.com/settings/ads/anonymous
- Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.

DO NOT TRACK

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

YOUR RIGHTS

If you are a European resident, you have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us using the contact information provided below.

Additionally, if you are a European resident, we note that we process your information to fulfill contracts we might have with you (for example, if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

DATA RETENTION

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

CHANGES

We may update this privacy policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons.

MINORS

The Site is not intended for individuals under the age of 13. No one under the age of 13 may provide any personal information to us through our Site. We do not knowingly collect personal information from children under 13. If you are under 13, do not use or provide any information through our Site, register for an account on the Site, make any purchases through the Site, use any of the interactive features of the Site, or provide any information about yourself to us, including but not limited to, your name, address, telephone number, email address, or any screen name or user name you may use. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information as soon as practicable. If you believe we might have any information from or about a child under 13, please contact us at customerservice@kolane.com.

CONTACT US

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e‑mail at customerservice@kolane.com.

OVERVIEW

Kolane is committed to making our website accessible for all customers, including those with disabilities. Consistent with this goal, we are making efforts to maintain and increase the accessibility of our website to ensure that persons with disabilities have full and equal enjoyment of our online goods, services, facilities, privileges, advantages, and accommodations. Kolane is taking measures to ensure that all pages on our website meet the latest Web Content Accessibility Guidelines (WCAG), Levels A and AA, as set forth by W3C WAI.

DISCLAIMER

Kolane is continuously working to enhance the accessibility of our site and services, believing that it is our collective moral responsibility to enable seamless, accessible, and unhindered use for everyone, including those with disabilities.

Despite our efforts to make all pages and content on Kolane fully accessible, this is an ongoing process. Some content may not yet be fully accessible due to not having identified or implemented the most appropriate technological solution. In such cases, we will work diligently to address any accessibility issues.

HERE FOR YOU

If you experience difficulty with any content on our website or need assistance with any part of our site, please contact us during normal business hours using the details below. We are here to help.

CONTACT US

To report an accessibility issue, ask questions, or request assistance, please contact us by email at customerservice@kolane.com.

COMPLIANCE STATUS

We firmly believe that the internet should be available and accessible to everyone, and we are committed to providing a website that is accessible to the widest possible audience, regardless of circumstances and abilities.

To achieve this, we strive to adhere as closely as possible to the World Wide Web Consortium’s (W3C) Web Content Accessibility Guidelines 2.1 (WCAG 2.1) at the AA level. These guidelines explain how to make web content accessible to people with a wide range of disabilities. Complying with these guidelines helps us ensure that the website is accessible to all people, including those who are blind, have motor impairments, visual impairments, cognitive disabilities, and more.

Our website uses various technologies to make it as accessible as possible at all times. We employ an accessibility interface that allows individuals with specific disabilities to adjust the website’s user interface (UI) and customize it to their personal needs.

Additionally, the website uses an AI-based application that runs in the background to continuously optimize its accessibility. This application adjusts the website’s HTML and adapts its functionality and behavior for screen-readers used by blind users and for keyboard functions used by individuals with motor impairments.

If you wish to contact the website owner, please contact us at customerservice@kolane.com.